Ebix Alternative to EbixCert, CertsOnline and TrackCertsNow for COI Tracking

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Ebix sells certificate of insurance tracking under several names at once: CertificatesNow, CertsOnline, TrackCertsNow, a Procore listing called EBIX COI Tracking, and since May 2026 a rebuilt platform simply called Ebix COI. Only Ebix COI lists a price, a software-only Pro plan at $99 a month for up to 100 vendors, and the rest are quoted. If you are trying to work out which Ebix product you are actually being quoted, or you want COI tracking you can price and start today, here is the honest comparison.

Facts verified August 2026
No invented pricing
Where Ebix wins, we say so
Free demo, no sales call

Ebix and COISoftware Compared Honestly

Facts verified from public sources in August 2026. Where Ebix publishes no figure, we say so rather than guess.

Product line

Ebix
Several COI products at once: Ebix COI, CertificatesNow, CertsOnline, TrackCertsNow
COISoftware
One product

Newest platform

Ebix
Ebix COI, launched May 4, 2026
COISoftware
Continuously updated, no version to migrate between

Published pricing

Ebix
Partly. Ebix COI lists Pro at $99 a month, software only, up to 100 vendors; Enterprise and the older products are quoted
COISoftware
Yes, Starter 49 dollars a month and Plus 149 dollars a month, cheaper billed yearly

Free to try

Ebix
Not published
COISoftware
Yes, free 10-document demo, no card

Certificate reading

Ebix
AI extraction with a stated Policy Intelligence Lens for endorsement insight
COISoftware
AI extraction of any COI, including scans and phone photos

Contract comparison

Ebix
Yes, a Contract Intelligence Lens that reads vendor agreements and extracts requirements
COISoftware
Requirements are configured as rules rather than read from contract files

Requirement checking

Ebix
Validates certificates against extracted contract terms
COISoftware
Validates every certificate against your configured limits and endorsements

Vendor chasing

Ebix
AI Assist Agent for deficiency identification and vendor outreach
COISoftware
Automated reminders to you at 60, 30 and 15 days

Named integration

Ebix
Procore listing for EBIX COI Tracking
COISoftware
Procore, QuickBooks, Yardi, AppFolio and Buildium workflows

Corporate status

Ebix
Emerged from Chapter 11 on August 30, 2024, now owned by an Eraaya-led consortium
COISoftware
Independent, self-serve software

Time to start

Ebix
Sales-led evaluation and configuration
COISoftware
Minutes, upload a certificate and go

Ebix lists one figure, the Ebix COI Pro plan at $99 a month for up to 100 vendors on ebixrcs.com; Enterprise and the older products are quoted, and we have not estimated those. Product capabilities in the Ebix column are taken from the company's own May 4, 2026 announcement of Ebix COI. We hold our own numbers to the same standard: our prices are on the pricing page and can be checked in a minute.

Why Teams Look for an Ebix Alternative

Ebix is a large, long-established insurance technology company and its COI products have been in the market for years. The people searching for an alternative are usually reacting to how the product line is packaged and sold rather than to a specific software failure.

You cannot tell which product you are buying

CertificatesNow, CertsOnline, TrackCertsNow and the new Ebix COI all sit under the same corporate umbrella, and Ebix runs at least two web properties (ebix.com and ebixrcs.com) that describe overlapping certificate offerings. Working out which one your quote covers, and whether it is the issuance product for agents or the tracking product for certificate holders, takes a call.

Only one of them publishes a price

Ebix COI lists a software-only Pro plan at $99 a month for up to 100 vendors, with each further 100 vendors at $99. Enterprise, which adds unlimited vendors and the Policy and Contract Intelligence add-ons, is quoted, and the older products list nothing, so a larger program still cannot sanity-check a budget before it commits time to a sales cycle. For context, about half of the major COI platforms publish any figure at all.

Buyers ask about corporate stability

Ebix Inc. filed for Chapter 11 on December 17, 2023 and exited on August 30, 2024 under new ownership. That is a fair thing for a procurement team to ask about when it is picking a system of record for compliance evidence. The honest answer is below, and it is more reassuring than the headline suggests.

The platform is built for large, sales-led programs

Ebix serves big insurance and risk operations well. A mid-size facilities team often finds the evaluation, configuration and onboarding effort sized for a much larger buyer than they are.

None of that makes Ebix a poor product. It makes it a particular shape: an enterprise insurance technology suite sold through a sales process, with several certificate products of different vintages under one roof. The alternative is software you can price on a page, test on your own certificates, and run the same afternoon. If you are comparing more broadly, the best COI tracking software roundup puts the leading platforms side by side.

The COISoftware Alternative to Ebix

One product with one name, a price on the website, and a free way to test the certificate reading before you speak to anyone.

AI reads every certificate

Upload or forward a COI and the AI pulls the insurer, policy numbers, coverage types, limits, dates and additional insured status, including from crooked scans and phone photos, with no template setup per carrier.

One product, one published price

Starter and Plus plans are listed with their prices and there is a free demo. You are not choosing between four certificate products with a figure attached to only one of them.

Running the same day

Set your required limits and endorsements, upload certificates and go. There is no implementation project between signing the paperwork and reading your first certificate.

Endorsements checked, not just boxes

The ADDL INSD and SUBR WVD columns on an ACORD 25 are not proof of anything on their own. Your required endorsements are checked on every certificate and anything missing or short is flagged on arrival.

Audit-ready reporting

Export a current compliance report to Excel or CSV whenever a client, insurer, lender or auditor asks for proof of who was covered and when.

Test it before you talk to anyone

Upload one of your own real certificates on the free demo and judge the extraction yourself. That settles more than a guided demo of any platform, ours included.

If Ebix is one of several platforms on your shortlist, we keep individual comparisons on the myCOI (now illumend) alternative, TrustLayer alternative, SmartCompliance alternative and CertFocus alternative questions. SmartCompliance is the closest match to Ebix in shape: an established insurance-industry platform, now sold as Terra Compliance with published per-insured pricing.

Why Choose COISoftware?

  • One clearly named product instead of four
  • Published pricing and a free demo
  • Same-day start instead of an implementation project
  • Endorsement checking, not just ACORD 25 checkboxes
  • Test the extraction on your own certificates first
  • Built for US ACORD certificates

How to Evaluate Ebix Against COISoftware

Four steps that settle this with evidence rather than demos.

1

Pin down which Ebix product is being quoted

Ask in writing whether the quote covers Ebix COI, CertificatesNow, CertsOnline or TrackCertsNow, and whether it is the issuance product used by agents and brokers or the tracking product used by companies receiving certificates from vendors. Those are different jobs.

Tip: Get the product name and the release it runs on in the proposal itself, not just in the demo.

2

Test extraction on your worst certificate

Not a clean sample from a deck. Find the crooked scan or the phone photo a subcontractor emailed you last month and upload it. Extraction quality on real, messy documents is where platforms actually differ.

3

Get both numbers in writing

Ours is on the pricing page. For Ebix, only the Pro plan is listed ($99 a month for up to 100 vendors, software only); anything larger needs a quote, and you should ask specifically what is included, whether there is an annual minimum, whether implementation is billed separately, and how the price moves as your certificate count grows.

4

Ask about the roadmap and the entity

Ebix relaunched its COI platform in May 2026, which is genuine investment. Ask which product you are buying, how long the older ones will be supported, and which legal entity signs the contract. A vendor that answers those clearly is a safer bet than one that deflects.

Where Ebix Is the Better Choice

A comparison that only lists a competitor's weaknesses is a sales page wearing a disguise. Here is where Ebix genuinely wins, and it wins on something real.

You want the contract itself read, not just the certificate

This is the strongest thing in the Ebix COI launch and we will not pretend otherwise. Ebix describes a Contract Intelligence Lens that "reads vendor agreements, extracts requirements, and validates certificates against actual terms." Most COI platforms, ours included, ask you to configure required limits and endorsements as rules. Reading them straight out of the signed agreement is a genuinely different approach, and if you have thousands of contracts with requirements that vary line by line, that is a real advantage worth paying for.

You are already an Ebix shop

Ebix sells across insurance exchanges, brokerage systems, underwriting and risk compliance. If your organization already runs Ebix systems and your data, contracts and support relationship live there, adding the certificate module to an existing relationship is often less work than introducing a new vendor, whatever the feature comparison says.

You are an insurance agency issuing certificates, not tracking them

Part of the Ebix certificate line is built for the issuing side: agents and brokers producing certificates for their insureds. We do not do that at all. We are built for the certificate holder, the company receiving COIs from vendors and subcontractors and checking them. If you need issuance, Ebix covers a job we do not.

Where we win instead

One product with one name, a price you can read before a sales call, a free demo to test extraction on your own certificates, and a start measured in minutes. If you want to know the cost this morning and be tracking certificates this afternoon, that is the trade we offer. The COI tracking services page covers the software-versus-managed-service choice underneath all of this.

The Difference in Three Numbers

One
Product, not four to choose between
Free
Free demo, no sales call needed
Minutes
To your first certificate read

What you can count on

  • Pricing published, not quoted
  • Test extraction on your own certificates
  • Facts on this page verified August 2026
  • Your certificate data is private and never sold

Ebix Alternative FAQ

EbixCert is how buyers commonly refer to Ebix's certificate of insurance products, though Ebix itself markets them under several names: CertificatesNow, CertsOnline, TrackCertsNow, and since May 2026 a rebuilt platform called Ebix COI. Some are aimed at agents issuing certificates and others at companies tracking certificates received from vendors, so the first question to settle in any quote is which product and which side of that split it covers.

Ebix lists one price: the Ebix COI Pro plan, software only, at $99 a month for up to 100 vendors, with each further 100 vendors at $99. Enterprise and the older certificate products are quoted, so beyond Pro the figure comes through a sales conversation and depends on which product, how many certificates and what implementation you need. For reference, the wider US market runs roughly 3 to 10 dollars per vendor per year for self-service and 10 to 30 dollars for full-service, and only a small minority of COI platforms publish any number at all.

Yes. Ebix Inc. filed for Chapter 11 on December 17, 2023 and exited on August 30, 2024. A consortium led by Eraaya Lifespaces, with Vikas Lifecare and Vitasta Software India, acquired the company at an ascribed enterprise value of about 361 million dollars, existing equity was canceled, and results now consolidate into Eraaya, which is listed on the Bombay Stock Exchange. Ebix Risk launched a new COI platform on May 4, 2026, so the certificate business is being actively invested in rather than wound down.

Both are Ebix certificate products of different vintages, and Ebix does not publish a clean side-by-side of its own line. Broadly, the certificate line splits between issuance tools used by agents and brokers to produce certificates and tracking tools used by companies that receive certificates from vendors. Ask Ebix directly which product your quote covers, which side of that split it sits on, and how long the older products will be supported now that Ebix COI has shipped.

It depends on which part you are replacing. If you need certificate issuance for an agency, we are not the answer and you should stay with a product built for that. If you are the certificate holder tracking vendor and subcontractor COIs and you want published pricing, a free demo and a same-day start, COISoftware is the alternative. If you want a comparable enterprise platform from a different vendor, SmartCompliance is the closest match in shape.

Ebix states that Ebix COI includes a Policy Intelligence Lens that "surfaces deeper policy and endorsement insights" and a Contract Intelligence Lens that validates certificates against terms extracted from vendor agreements. That is a stronger claim than checkbox review, and it matters, because the ADDL INSD and SUBR WVD columns on an ACORD 25 do not prove that any endorsement was actually issued. We check required endorsements on every certificate as well, against rules you configure rather than against a parsed contract.

Where the competitor prices come from

Plans and prices of other vendors are quoted from their own public pages, checked in September 2026. Prices change, so confirm them at the source before you decide. Where a vendor publishes no price, we say so instead of guessing.

Our own prices are on the pricing page, and you can test COISoftware on your own certificate before you pay anything.